Clarizent, Inc. (“Clarizent”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use and share data, and what choices you have with respect to your data. We may modify this Privacy Policy from time to time.
Applicability of the Privacy Policy
This Privacy Policy applies to all websites that we own and operate, including www.clarizent.com, our applications and/or APIs, and online services (our “Website”), as well as our other services, offerings, and other interactions (e.g., when you send us e-mails, subscribe to our newsletter, sign up for special reports, purchase products and services, attend our events, request information, or otherwise engage with us (together with our Website, collectively referred to as our “Services”).
This Privacy Policy does not apply to any third party applications or software that integrate with the Services through our Website (“Third Party Services”), or any other third party products, services or businesses.
Information We Collect and Receive
We collect personal information about you in the following ways:
1. Information you provide us
We collect personally identifiable information ("Personal Data") from you when you voluntarily choose to provide Personal Data. Examples of Personal Data we collect include:
- Personal and business contact information, such as your first name, last name, postal address, email address, telephone number, job title, and employer name.
- Content you post on our Website including text, images, messages, comments.
- Feedback and correspondence, such as information you provide in your responses to surveys, when you participate in market research activities, or otherwise correspond with us.
- Usage information, such as information about how you use our Website and interact with us.
- Marketing information, such as your preferences for receiving marketing communications and details about how you engage with them.
2. Information we collect from others
We do not purchase data about you from other individuals or organizations.
We may combine other publicly available information, such as that provided by business networking sites and databases, information related to the organisation for which you work and personal interests and skill sets, with the personal information that you provide to us through our Services.
We also may obtain information from our partners such as our event organisers, who have agreed to a relationship with us in order to deliver our Services. This may include information about potential interest in our services and events.
3. Information automatically collected
We may automatically log information about you and your computer or mobile device when you access our Website. For example, we may log your computer or mobile device operating system name and version, manufacturer and model, browser type, browser language, the website you visited before browsing to our Website, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Website. We collect this information about you using cookies.
Cookies are small data files stored on the hard drive of your computer or mobile device by a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our Website.
We only use this data in aggregate form, that is, as a statistical measure, and not in a manner that would identify you personally. This type of aggregate data enables us to better understand how users interact with our Website and to improve our Services.
Information Collected by Cookies and Similar Technologies
We may collect information using “cookies”, which are small data files stored on the hard drive of your computer or mobile device by a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our Website.
Our Website uses the following types of cookies for the purposes set out below:
Social Media Cookies
These cookies are used when you share information using a social media sharing button or “like” button on our Website or you link your account or engage with our content on or through a social networking website such as Linkedin or Twitter. The social network will record that you have done this.
Disabling cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies or to prompt you before accepting such a cookie. Note that if you choose to remove or reject browser cookies, this could affect the usability of our Website.
How We Use Your Information
1. To provide our Services
If you use our Website, we use your personal information to:
- Operate, maintain, administer and improve our Website;
- Process and manage requests you make through our Website, including to track and administer Services you have requested;
- Better understand your needs and interests, and personalize your experience with the Website; and
- Provide support and maintenance for the Website and our Services.
2. To communicate with you
If you request information from us, register on our Website, or participate in our surveys, promotions or events, we may send you updates, newsletters, surveys, offers, and other promotional materials that may be targeted based on your personal information as permitted by law. We also may, from time to time, contact you about a particular offering that may be of interest to you based on publicly available information or information obtained through our network. You will have the ability to opt out of such communications.
3. To comply with law
We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities.
4. With your consent
We may use or share your personal information with your consent, such as when you: consent to participate in additional surveys on gender and race/ethnicity (where legally permissible), let us post your testimonials or endorsements on our Sites, instruct us to take a specific action with respect to your personal information, or opt into third party marketing communications.
5. To create aggregated or de-identified information
We may disclose or use aggregated or de-identified information for any purpose. For example, we may share aggregated or de-identified information with prospects, partners for business or research purposes, such as when we analyse and report on demographic trends to measure engagement across our user base.
6. For compliance, fraud prevention and safety
We use your personal information as we believe necessary or appropriate to (a) enforce the terms and conditions that govern the Service; (b) protect our rights, privacy, safety or property, and/or that of you or others; and (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.
How We Share Your Information
We will not share personal information about you with any third parties except as described in this Privacy Policy. For example, we may share personal information about you including as follows:
- Service Providers: We may employ third party companies and individuals to administer and provide the Services on our behalf. These third parties may use your information only as directed by Clarizent and in a manner consistent with this Privacy Policy, and are prohibited from using or disclosing your personal information for any other purpose.
- Professional advisors: We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.
- Compliance with Laws and Law Enforcement; Protection and Safety: We may disclose information about you to government or law enforcement officials or private parties as required by law, and disclose and use such information as we believe necessary or appropriate to: (a) comply with applicable laws and lawful requests and legal process, such as to respond to subpoenas or requests from government authorities; (b) enforce the terms and conditions that govern the Services; (d) protect our rights, privacy, safety or property, and/or that of you or others; and (e) protect, investigate and deter against fraudulent, harmful, unauthorised, unethical or illegal activity.
- Business Transfers: We may sell, transfer or otherwise share some or all of its business or assets, including your personal information, in connection with a business deal (or potential business deal) such as a merger, consolidation, acquisition, reorganisation or sale of assets or in the event of bankruptcy, in which case we will make reasonable efforts to require the recipient to honour this Privacy Policy.
By accessing or using Clarizent Services or otherwise providing information to us, you consent to the processing and transfer of information in and out of Japan. Your access to our website constitutes your agreement to be bound by the provisions contained in this Privacy Policy no matter where you are.
Your Choices
1. Email Communications
You may opt out of receiving newsletters and marketing-related emails emails from Clarizent by following the opt-out instructions provided in those emails or by emailing privacy@clarizent.com with your specific request.
2. Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies or to prompt you before accepting such a cookie. Note that if you choose to remove or reject browser cookies, this could affect the usability of our Website.
Security
The security of your personal information important to us. We take a number of organisational, technical and physical measures designed to protect the personal information we collect, both during transmission and once we receive it. However, no security safeguards are 100% secure and we cannot guarantee the security of your information.
Other Sites and Services
We may include links on Website and email communications. When you click on a link to a third party website, your activity and use on the linked website is governed by that website's policies, not by those of Clarizent.
Retention
We will only retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of Japan. Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the Courts of Japan.
Contacting Us
Any questions about this Privacy Policy should be addressed to privacy@clarizent.com, or write to us at:
Clarizent, Inc.
Level 20 Marunouchi Trust Tower Main
1-8-3 Marunouchi, Chiyoda-ku,
Tokyo, Japan 100-0005